Mental Health - Rehabilitation and Recovery
Mental Health - Rehabilitation and Recovery
Hope, Purpose, and Connection
Hope, Purpose, and Connection
What we will provide?
We will provide Level 1 and 2 Rehabilitation Services, offering local people the opportunity to shape reimagined models of care that localise and realign inpatient services. Our model of Open Dialogue, underpinned by Therapeutic Community principles will harness the potential of people, families, and communities.
What we will provide?
We will provide Level 1 and 2 Rehabilitation Services, offering local people the opportunity to shape reimagined models of care that localise and realign inpatient services. Our model of Open Dialogue, underpinned by Therapeutic Community principles will harness the potential of people, families, and communities.
What we will provide?
We will provide Level 1 and 2 Rehabilitation Services, offering local people the opportunity to shape reimagined models of care that localise and realign inpatient services. Our model of Open Dialogue, underpinned by Therapeutic Community principles will harness the potential of people, families, and communities.
How will we provide this ?
How will we provide this ?
How will we provide this ?
Our models are created to bring our residents the best support
Our models are created to bring our residents the best support
Our models are created to bring our residents the best support
Core Model
Our multidisciplinary team provides tailored care using the Open Dialogue model, supporting individuals transitioning from acute mental health pathways. Integrated with community resources, we offer specialised support for rehabilitation, housing, and employment.
Services will typically be accessed through an adult acute mental health inpatient pathway.
Care will be delivered by a multidisciplinary team utilising an Open Dialogue model, underpinned by Therapeutic Community principles.
Staff will be equipped with specialised training skills and knowledge in mental health rehabilitation, including support for specific needs such as drug and alcohol recovery.
Services will be closely integrated with community resources and agencies, offering support for employment, housing, and welfare programmes.
Core Model
Our multidisciplinary team provides tailored care using the Open Dialogue model, supporting individuals transitioning from acute mental health pathways. Integrated with community resources, we offer specialised support for rehabilitation, housing, and employment.
Services will typically be accessed through an adult acute mental health inpatient pathway.
Care will be delivered by a multidisciplinary team utilising an Open Dialogue model, underpinned by Therapeutic Community principles.
Staff will be equipped with specialised training skills and knowledge in mental health rehabilitation, including support for specific needs such as drug and alcohol recovery.
Services will be closely integrated with community resources and agencies, offering support for employment, housing, and welfare programmes.
Core Model
Our multidisciplinary team provides tailored care using the Open Dialogue model, supporting individuals transitioning from acute mental health pathways. Integrated with community resources, we offer specialised support for rehabilitation, housing, and employment.
Services will typically be accessed through an adult acute mental health inpatient pathway.
Care will be delivered by a multidisciplinary team utilising an Open Dialogue model, underpinned by Therapeutic Community principles.
Staff will be equipped with specialised training skills and knowledge in mental health rehabilitation, including support for specific needs such as drug and alcohol recovery.
Services will be closely integrated with community resources and agencies, offering support for employment, housing, and welfare programmes.
Our Clinical Model
Open Dialogue emphasises open communication and dialogue between service users, their families, and the treatment team. This approach values transparency, honesty, and flexibility in exploring and addressing the needs and concerns of individuals in distress – we will ensure all our staff have a level of Open Dialogue training.
How will we provide care?
Assess and Treat Mental ill Health
Focused on listening and involving social networks and families.
Use of treatment meetings as the assessment and planning process.
Adopts a social perspective by creating a dialogue that is responsive to the whole person.
1
To Provide Hope
Seeing peers as role models, with 30% of staff having lived experience.
A move away from staff holding all the power.
Encourages active participation in one’s own recovery.
High-quality, supportive environments.
2
Maximise Quality of Life and Social Inclusion
The workforce reflects the needs of the people, moving away from traditional nursing and medical models.
High emphasis on art, music, environment, and exercise.
Structured activity programs to enhance quality of life.
3
Promote Independence and Skill Development through a Therapeutic Community Model
Democracy: Foster shared decision-making and empower individuals to influence choices affecting their lives.
Reality: Help individuals face real-world challenges by creating practical learning experiences that build resilience and adaptability.
Confrontation: Address obstacles and setbacks constructively, fostering the ability to face difficulties and resolve conflicts effectively.
Permissiveness: Create a safe space for experimentation, risk-taking, and learning from mistakes without fear of undue criticism.
Communality: Strengthen belonging through collaboration, teamwork, and meaningful social networks.
4
Enable Successful Community Living
Foster social connections through giving and friendships.
Build self-worth, responsibility, and resilience.
Support education and career growth via local partnerships.
5
Our Clinical Model
Open Dialogue emphasises open communication and dialogue between service users, their families, and the treatment team. This approach values transparency, honesty, and flexibility in exploring and addressing the needs and concerns of individuals in distress – we will ensure all our staff have a level of Open Dialogue training.
How will we provide care?
Assess and Treat Mental ill Health
Focused on listening and involving social networks and families.
Use of treatment meetings as the assessment and planning process.
Adopts a social perspective by creating a dialogue that is responsive to the whole person.
To Provide Hope
Seeing peers as role models, with 30% of staff having lived experience.
A move away from staff holding all the power.
Encourages active participation in one’s own recovery.
High-quality, supportive environments.
Maximise Quality of Life and Social Inclusion
The workforce reflects the needs of the people, moving away from traditional nursing and medical models.
High emphasis on art, music, environment, and exercise.
Structured activity programs to enhance quality of life.
Promote Independence and Support the Development of Skills
Democracy: Foster shared decision-making and empower individuals to influence choices affecting their lives.
Reality: Help individuals face real-world challenges by creating practical learning experiences that build resilience and adaptability.
Confrontation: Address obstacles and setbacks constructively, fostering the ability to face difficulties and resolve conflicts effectively.
Permissiveness: Create a safe space for experimentation, risk-taking, and learning from mistakes without fear of undue criticism.
Communality: Strengthen belonging through collaboration, teamwork, and meaningful social networks.
Enable People to Live Successfully in the Community
Foster social connections through giving and friendships.
Build self-worth, responsibility, and resilience.
Support education and career growth via local partnerships.
Our Clinical Model
Open Dialogue emphasises open communication and dialogue between service users, their families, and the treatment team. This approach values transparency, honesty, and flexibility in exploring and addressing the needs and concerns of individuals in distress – we will ensure all our staff have a level of Open Dialogue training.
How will we provide care?
Assess and Treat Mental ill Health
Focused on listening and involving social networks and families.
Use of treatment meetings as the assessment and planning process.
Adopts a social perspective by creating a dialogue that is responsive to the whole person.
1
To Provide Hope
Seeing peers as role models, with 30% of staff having lived experience.
A move away from staff holding all the power.
Encourages active participation in one’s own recovery.
High-quality, supportive environments.
2
Maximise Quality of Life and Social Inclusion
The workforce reflects the needs of the people, moving away from traditional nursing and medical models.
High emphasis on art, music, environment, and exercise.
Structured activity programs to enhance quality of life.
3
Promote Independence and Skill Development through a Therapeutic Community Model
Democracy: Foster shared decision-making and empower individuals to influence choices affecting their lives.
Reality: Help individuals face real-world challenges by creating practical learning experiences that build resilience and adaptability.
Confrontation: Address obstacles and setbacks constructively, fostering the ability to face difficulties and resolve conflicts effectively.
Permissiveness: Create a safe space for experimentation, risk-taking, and learning from mistakes without fear of undue criticism.
Communality: Strengthen belonging through collaboration, teamwork, and meaningful social networks.
4
Enable Successful Community Living
Foster social connections through giving and friendships.
Build self-worth, responsibility, and resilience.
Support education and career growth via local partnerships.
5
Our Recovery Model
Our Recovery Model
Open Dialogue
Therapeutic Community Principles
Co-Production
Psychological Continuity
86 Rockingham Road, Kettering NN16 9AD
Waterlily House, Kettering
Mental health care
Service start - October 2025
Level 1 and 2 rehabilitation services, grounded in Open Dialogue and Therapeutic Community principles.
It has 18 studio apartments and 6 self contained flats
4 Manor Road, Torquay TQ1 3JX
Mental health care
Service start - November 2025
Waterlily House, Torquay
Level 1 and 2 rehabilitation services, grounded in Open Dialogue and Therapeutic community principles.
It has 17 studio apartments
We believe that care belongs for everyone
We believe that care belongs for everyone
Enquire today and find out more on how to join.
Enquire today and find out more on how to join.
Enquire today and find out more on how to join.
Waterlily Care
Registered office:
26 High Street Rickmansworth, Herts, WD3 1ER
© 2025 Waterlily Care. All rights reserved.
Waterlily Care
Registered office:
26 High Street Rickmansworth, Herts, WD3 1ER
© 2025 Waterlily Care. All rights reserved.
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Waterlily Care
Registered office:
26 High Street Rickmansworth, Herts, WD3 1ER
© 2025 Waterlily Care. All rights reserved.
86 Rockingham Road, Kettering NN16 9AD
Mental health care
Service start - October 2025
Waterlily House, Kettering
Level 1 and 2 rehabilitation services, grounded in Open Dialogue and Therapeutic Community principles.
It has 18 studio apartments and 6 self contained flats.
4 Manor Road, Torquay TQ1 3JX
Waterlily House, Torquay
Level 1 and 2 rehabilitation services, grounded in open dialogue and therapeutic community principles. It has 17 studio apartments.
Mental health care
Service start - November 2025
86 Rockingham Road, Kettering NN16 9AD
Waterlily House, Kettering
Level 1 and 2 rehabilitation services, grounded in open dialogue and therapeutic community principles. It has 18 studio apartments and 6 self contained flats
Mental health care
Service start - October 2025
4 Manor Road, Torquay TQ1 3JX
Waterlily House, Torquay
Level 1 and 2 rehabilitation services, grounded in open dialogue and therapeutic community principles. It has 17 studio apartments
Mental health care
Service start - November 2025